Insurance
FAQ
Is insurance compulsory?Yes, a minumum coverage is included in your storage fee. The minimum coverage varies according to the size of the storage space. Higher coverage is available. Contact us for more details.
Are wines covered?Yes, wines are covered from fire, lightning and/or extraneous perils and accidental breakage. However, separate insurance coverage is necessary. Contact us for more details.
What does the insurance cover?Fire, lightning and or extraneous perils (such as water damage, theft resulting from forcible entry & other perils listed in the insurance application form).
What is the excess?$250.
Is the insurance for each customer or each unit leased?It is applicable to each unit leased.
Must I sign on the insurance application form?No, basic coverage is effective with every signed storage license agreement.
Will a separate document be sent to me?No, the signed storage license agreement form serves as confirmation for basic coverage.
Can I increase coverage amount?Yes, a separate insurance agreement must be signed and paid directly to the insurance company, QBE Insurance Limited.
Who do I call if there's a claim? The contact number of the Insurance agent indicated on the insurance application form.
